Frequently Asked Questions
We help you stay ahead and informed with these helpful answers on protecting yourself, your home, business and more.
Buy & Get Rewarded
Everything you need to know about Buy & Get Rewards Programme.
As the year comes to a close and we look forward to 2022, P&O wants to present all our customers who buy or renew online a Pacific & Orient Insurance Motor Product with a reward! This will run for 2 months, starting from 21st January 2022 to 21st March 2022.
No, there isn’t! All customers, existing or new, can receive this reward after renewing/purchasing your P&O motor insurance policy.
Any individual Malaysians or foreigners residing in Malaysia who want to renew or buy online Pacific & Orient Insurance motor products.
The individual must not be an active Insurance Agent.
YES, you will receive the reward if you purchase directly online from our website or through our call center and front counter. Vehicles that have been blocked by our UW business rules (known as “refer risk cases”) and need to be purchased via call center will also be eligible for this reward.
Any of our P&O comprehensive motor insurance products sold on our website will do! This includes:
- Private Car Insurance – Comprehensive and PrOmilej products.
- Motorcycle Insurance – Comprehensive product.
Yes, you can. If you own multiple vehicles and purchase/renew a P&O motor insurance policy for each one, you will receive a reward for each.
For example: If you renew 2 cars and 1 motorcycle with P&O insurance, you will get 3 rewards in total.
Once you have received the email/SMS containing your reward, go to the TNG eWallet app on your phone. Then:
- Click on ‘+ Reload’ on the home screen.
- Click on ‘eWallet Balance’ from the pop-up screen that appears below.
- Click on ‘TNG eWallet Reload Pin’ at the bottom of the next screen.
- Key in your TNG eWallet PIN sent to you in your gift email/SMS (also used for registration).
- Click on ‘Reload Now’ to enjoy your reward!